सूरत मटका

सूरत मटका App support

Contact
+91 8893460364

Adress
Indian
Madhya Pradesh,Sheopur
postalCode:476001

Most Asked Questions In The सूरत मटका:

Q1: How to log in after installing the सूरत मटका?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This eliminates the need for a password or email login, allowing for a more streamlined access process.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection and wait for a proper signal to come in. If you don't receive the OTP after the allotted time, use the app's support system to get help through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date software and can log in and play without any problems. Once updated, you should be able to easily access the app.

Most Asked Questions Related To Withdraw In The सूरत मटका:

Q1: What is the minimum withdrawal amount in the सूरत मटका?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring you to wait up to 24 hours for resolution. This can add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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